Crowdtap® video interview guide

  • Updated

Thank you for choosing to participate in a Crowdtap® video interview. We’re excited to meet you! Here are a few tips and best practices to make sure our video interview goes smoothly. 

Get your equipment ready — We recommend using a laptop or desktop computer. If you are participating in a Focus Group, you can also use your mobile device.


Prepare your space — We don’t want to miss anything you have to say. Make sure you're in a quiet place with good reception and you've removed any distractions.

  • Make sure both the microphone and camera are fully functional the day before your interview.
  • Use corded headphones instead of Bluetooth
  • Restart your device the day of the interview
  • Make sure your device is fully charged
  • Use Google Chrome if possible
  • Dress appropriately
  • Avoid using aggressive, insulting, or demeaning language
  • Do not be under the influence of drugs or alcohol

How do I enable my camera and microphone?

    • System preferences → Security and Privacy → Privacy tab → Camera 
    • System preferences → Security and Privacy → Privacy tab → Microphone
  • Start menu → Settings (or ⊞ Win + I) →Bluetooth and devices → Cameras
    Start menu → Settings (or ⊞ Win + I) →Bluetooth and devices → Audio
    *This may be different based on your version of Windows.


How to join

  1. The link to join your interview is provided in your 1-hour Crowdtap® reminder email. You can join 15 minutes before your scheduled time.  Click LINKTO INTERVIEW
  2. Select your camera and microphone in the drop-down section. Once you make your selections, the Start Interview button will become active.b6986470-98e3-4d74-a8da-4f8575ba194e.png
  3. Click Start Interview to enter the waiting room. The moderator will be able to see and hear you and may send you a notification while you're waiting.


We recommend reading through our Privacy Policy and Terms of Service if you have questions about how Crowdtap collects, handles or processes your personal information.