Will My Points Expire?

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      Per our Terms of Service, points expire on a yearly basis on the last day of the month in which they were earned from the previous year. For example; points earned in January of 2021 will expire on January 31st of 2022. To avoid losing your points, please redeem them on a regular basis and check your Crowdtap emails for alerts on upcoming points expiring. Expired points will not be returned so please use them or lose them. 


For best practices:

  • Answer surveys on a regular basis. This ensures that you will always be close to cashing out if you notice you have points expiring at the end of the month.
  • Check your Crowdtap emails. We alert our members ahead of time so that you can redeem accordingly. 
  • Stockpile gift cards instead of points. Unlike points, gift cards never expire so feel free to save gift cards for special occasions to avoid risking your points. 
  • Do not wait until the deadline to redeem. Due to our large member base, the 8:00 PM EDT given is approximate and your points may be removed a few minutes before then. Please redeem your expiring points as early as possible.


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