If you're having trouble uploading a photo, here are some things you can try.
- If you are using a mobile phone and do not see the button to submit your photo, scroll down to the bottom of the page to see it.
- All mobile devices and operating systems differ so while some may work, others may not. If you have access to a laptop or desktop device, try completing the application there.
- Be sure that you do not click the button to upload your photo twice. This may lead to an error message indicating that you can only upload one image.
If these steps do not resolve your issue, click here to email support with your device and operating system, the browser you are using and the version, and the brand or action you are having trouble with.
If you do not know your browser and operating system information, click here to get that information quickly to cut and paste.