I can't add my nickname to my profile. March 14, 2019 02:41 Updated Follow Please be sure that all the other fields (first name, last name and phone number) are filled in under your profile in order to save your nickname. Related articles How do I delete my account? How can I edit my account information? How can I improve my responses to questions? Why don’t I get Crowdtap emails anymore? Can multiple people in a household have a Crowdtap account?