Changing your profile

  • Updated

Once you've completed your profile, the information is locked and can't be changed again for 3 months. Your account will show the date that you can change your profile, but this feature is only available from a desktop or laptop.

Please note: Your personal information may not affect the surveys and sampling opportunities you receive. If you've moved, you can add a new address at the end of each sampling application. Some information, like your age and date of birth, can't be changed per our terms of service.  

If your date of birth is incorrect, please chat with us so our Support team can help make corrections.