Email Verification beginning February 26th!

  • Updated

Email Verification: A Quick Guide

Welcome to Crowdtap! Verifying your email address is a crucial first step to fully engaging with our community and participating in exciting opportunities to share your feedback with the brands we represent! This quick guide will walk you through the process, ensuring you can start earning rewards and connecting with brands as soon as possible.

Why Verify My Email?

Email verification helps us ensure the security of your account and allows us to keep you informed about important updates, new opportunities, and rewards. It also prevents others from using your email address to create an account. Think of it as a digital handshake, confirming you are who you say you are!

How Do I Verify My Email?

  1. Check Your Inbox: After signing up for a Crowdtap account, you should receive a verification email from us. The subject line will likely be something like "Welcome to Crowdtap! Verify Your Email" or similar. If you don't see it, please check your spam or junk folder.



  1. Click the Link: Open the email and click on the verification link provided. This link is unique to your account and will direct you to a confirmation page on the Crowdtap website.



  1. Confirmation: Once you click the link, you should see a confirmation message on the Crowdtap website, letting you know that your email address has been successfully verified.



What If I Don't Receive the Email?

If you haven't received the verification email within a few hours, please try the following:

  • Check Spam/Junk Folders: Sometimes, verification emails can accidentally end up in these folders. Be sure to check them thoroughly.
  • Double-Check Your Email Address: Make sure you entered the correct email address during the signup process. A simple typo can prevent the email from reaching you. If you find an error, you may need to update your email address in your account settings (if possible) or contact our support team.
  • Request a New Verification Email: There might be an option on the Crowdtap website to resend the verification email. Look for a button or link that says something like "Resend Verification Email" or "Didn't receive the email?".
  • Contact Support: If you've tried all the above steps and still haven't received the email, please don't hesitate to contact our support team. We're happy to help! You can usually find a "Contact Us" link at the bottom of the Crowdtap website or within your account settings.

Troubleshooting Tips:

  • Link Expired: If you click the verification link and it says it has expired, you'll need to request a new verification email.
  • Still Having Trouble? Provide our support team with as much detail as possible, including the email address you used to sign up and any error messages you've encountered. This will help us resolve the issue more quickly.

Verifying your email is a quick and easy process that unlocks the full potential of your Crowdtap membership. We look forward to having you as part of our community!

Contact Us:

https://support.crowdtap.com/hc/en-us/articles/4409666046356-Crowdtap-support

FAQs:

Q: Why do I have to verify my account?

A: At Crowdtap, we require email verification upon account creation to ensure a secure and seamless experience for all our users. Verifying your email helps us:

  • Confirm your identity – Ensuring that each account is linked to a real person helps us maintain a high-quality community.
  • Secure your account – Prevents unauthorized access and protects your rewards and data.
  • Ensure reliable communication – Helps us send important updates, survey invitations, and reward notifications directly to you.
  • Ensure speedy gift card delivery – Gift cards are sent directly to your email, so verification ensures you receive them without delays.

 

Q: How do I verify my email?

A: Verifying your email is quick and easy! Here’s how:

  1. Check your inbox – After signing up, we’ll send a verification email to the address you provided.
  2. Open the email – Look for a message from hi@crowdtap.com with the subject line "Welcome to Crowdtap: Verify your Email Address”
  3. Click the verification link – This will confirm your email and activate your account.
  4. You're all set! – Once verified, you can start answering surveys and earning rewards.

 

Q: What If I Didn’t Receive the Verification Email?

A: If you didn’t receive your verification email, try these steps:

  • Check your spam or junk folder – Sometimes, our emails may land there.
  • Look for an email from hi@crowdtap.com with the subject line Welcome to Crowdtap: Verify your Email Address
  • Ensure you entered the correct email – Double-check that you used the right email address when signing up.
  • Wait a few minutes – It may take a 1-2 minutes for the email to arrive.
  • Resend the verification email – Go to back to Crowdtap and select "Resend Link."
  • Still not receiving it? – Contact our support team for assistance.