Profile/Account Settings

Why can’t I change my personal information more than once every 3 months?

We understand that you may go through major life changes, like marriage, children, or a new house. While we want to give you the ability to make updates when those changes happen, we also know that those update...

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My account verification was rejected, what should I do?

If you received a message that your account hasn't been verified, please reach out to our support team (support@crowdtap) to find why you were not verified and how it can be corrected. Typical reasons your acc...

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I'm waiting for my account to be verified

If you submitted a verification request to our team, you will hear back within 1-2 days if your account is verified or not. Upon a successful verification members are able to start redeeming for the reward of y...

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