Actions & Samples

Why aren’t there any actions available in my dashboard?

Every sampling opportunity has eligibility conditions. Members may be selected based on their answers to application questions (availability, familiarity with product or service, etc) and demographic informatio...

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Did anyone get picked yet (for sample opportunities)?

We love that you get excited about our sample opportunities! We don't know ahead of time who will be chosen to participate. You will be notified by email whether you are selected or not. Sometimes there are del...

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I can't upload a photo.

If you're having trouble uploading a photo, here are some things you can try. If you are using a mobile phone and do not see the button to submit your photo, scroll down to the bottom of the page to see it. ...

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I never received my sample.

Uh-oh! If your sampling was eligible for tracking the number will be included in your welcome email. We have limited visibility of the shipping process once the packages leave our facilities, so it's best to co...

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I can't leave my review for a sampling.

If you are unable to leave a review for your sample, please make sure that your nickname is filled out in your profile. Also, make sure that all the fields are filled out in order to save it. If you still cann...

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How long does it take to receive points after I submit my feedback for a sample?

Once you have been accepted for a sample opportunity you will receive an email that provides you with a tracking number for the sample(s) you will receive as well as the end date for the sampling. You will rece...

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I can't find my sample report and I haven't completed it yet.

If you closed out of your sample action report before finishing it, it will be listed under the For you section at the top of your dashboard. You can scroll across in that section if you do not see your sample...

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Why wasn't I picked for a sampling?

Brands that sponsor samplings have a target consumer in mind that they want to reach. Sometimes you'll meet that criteria; other times you won't. Sampling opportunities also have limited spots available which m...

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