Profile & Account

How do I change my email address?

If you would like to change the email address you use to log in to Crowdtap and receive mailings, send an email to support@crowdtap.com and provide us with your first and last name, your current email address, ...

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I'm getting Facebook login errors!

If you are having an error when trying to log into your Crowdtap account with Facebook, there may be a simple fix! Head over to your Facebook applications page. Remove the Crowdtap app from that list. He...

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How can I edit my account information?

Once you have submitted your profile information, it is locked and cannot be changed again for 3 months. You will see the date you will be able to edit your information on your profile page. Life changes. We g...

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Why do I have to verify my account again? I already connected my Facebook profile.

Due to growing privacy concerns we have received a lot of feedback from members who are no longer comfortable using Facebook. To protect your information and to keep Crowdtap protected from spam we have partner...

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Can multiple people in a household have a Crowdtap account?

Definitely! While we do allow multiple people from one household to have accounts, members are not allowed to share accounts or submit content on behalf of another person. All responses, content and submissions...

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How do I pause my account?

To pause your account, log in to Crowdtap then click the Profile icon on the top right side of your screen. Select My Account from the drop down menu. Scroll to the bottom of the page and click Pause Account. Y...

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How do I delete my account?

To delete your account, log in to Crowdtap then click the Profile icon on the top right side of your screen. Select My Account from the drop down menu. Scroll to the bottom of the page and click “Request Accoun...

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I'm having trouble loading the site!

Oh no! Please clear your cache, delete your cookies, and restart your browser/device. This should do the trick! See these instructions to learn how.

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I can't add my nickname to my profile.

Please be sure that all the other fields (first name, last name and phone number) are filled in under your profile in order to save your nickname.

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