Rewards

Why do I have to verify my account again? I already connected my Facebook!

Due to the growing privacy concerns with Facebook we have received a lot of feedback from members who are no longer comfortable with using it. To protect everyone's information and to keep Crowdtap protected fr...

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I didn’t have Facebook before but now my account is verified — can I still receive my old rewards?

Absolutely! Once your account is verified, please reach out to our support team (support@crowdtap.com) to add your pending rewards to your account.

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My points don't look the same. Why?

The points system has changed a little bit from the previous site. The points you see when you log in reflect the number of points you had to go to your previous reward, and all $5 rewards are worth 1,000 point...

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"Not enough points" bug when redeeming gift cards

We are aware of the delay of points showing up at the redemption page. Currently until the fix is implemented, you can either refresh the page or wait 1-2 minutes for the points to catch up on the back end. Th...

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