Facebook log-in error troubleshooting

If you are having an error when trying to log-in to your Crowdtap account with Facebook, there may be a simple fix!

1) Head over to your Facebook applications page
2) Remove the Crowdtap app from that list
3) Head back to the Crowdtap login page and log-in as you usually do
4) You will be asked again to provide the permissions to the Crowdtap app

Be sure you don't have pop ups blocked when trying to do this! When you are asking to accept the Crowdtap app permissions again, pop ups will be necessary.

It's simple as that! If you have any further trouble please don't hesitate to email our support team at support@crowdtap.com.