I uploaded a screenshot for my photo mission and it showed up blank, what happened?

If you’re using a PC and you pasted your screenshot in a program like Word, the file would have defaulted as a document file (.docx) instead of an image file (.jpg, .bmp, or .png) so that would result in your upload only showing a broken image icon. If that was the problem, next time try pasting your screenshot in a program like Paint (this is a free program with all Windows products) as that is image based and will save your file in the correct format. If you're on a Mac, try pasting your screenshot in Paintbrush or another image based software program.

Once you have submitted a photo entry, you won't be able to edit it or try again, but if it is rejected don't worry - there is no penalty and you will still be eligible for more missions in the future!