I’m having trouble uploading photos, what should I do?


First, please make sure that your browser or device has been updated. Then, you can restart your browser and clear your cookies/ cache. Remember your photo can only be a max of 3 MB.

If you continue to experience trouble, please email our Support Center directly with the following information:

  • Device and operating system
  • Browser and version
  • The brand(s) and/or the challenge(s) you’re having trouble with